At SOLARITHOS, we are committed to providing superior customer service and quality renewable energy solutions. Our refund policy is designed to ensure your satisfaction with your purchase while maintaining business efficiency and transparency.
1. Eligibility for Refund
Refunds are applicable only to products purchased directly from SOLARITHOS.
Requests for refunds must be submitted within 30 days of the purchase date.
Products must be returned in their original condition, unused and in the original packaging.
2. Process for Refund
Contact SOLARITHOS customer service at 1-800-555-0199 or email [email protected] to initiate a refund request.
Provide your purchase receipt or order number.
Upon approval, ship the product back to the address provided by our customer service team.
3. Refund Timeline
Refunds will be processed within 14 business days of receiving the returned product. The refund will be issued to the original payment method.
4. Non-Refundable Items
The following items are non-refundable:
Services that have been completed at the time of the refund request.